Q1. What do you know about indigo airline ?
Ans - IndiGo is an Indian airline headquarter in Gurgaon. It is the largest airline in india by passenger carried and fleet size, with a 64.2% domestic market share as of August 2025. It is the second largest Asian airline, and one of the largest in the World in terms of passenger carried, with more than 31.9 million passengers carried in the fourth quarter of 2025. As of November 2025, Indigo opertes over 2,700 daily flight to 137 destination - 94 domestic and 43 international. It operates Cargo services under its subsidiary, indigo cargo. It's primary hub is at the Indira Gandhi international airport, Delhi.
Founded - 2005; 20years ago
Commenced Operations - 4 August 2006; 19 years ago.
Key people - Rahul Bhatia (MD) and porter Elvers ( CEO )
Founders - Rahul Bhatia and Rakesh Gangwal
Q.2 why Should we hire you ?
Ans - i think that I am very flexible and adaptive to learning me thing and I am sure I able to contribute something capable for the growth of company as industry and I am very polite person as well as humble person that shit.
Q.3 what is your Strength
Ans - my strength is positive thinking.
Q.4 what is your weakness
Ans - I am very soon get to be emotional but now I am keep focus my self as well as improving my self.
Q.5 who is the CEO of indigo
Ans - Rahul Bhatia (MD) and Peter Elvers (CEO)
Q.6 what do you see your self 5 year ago
Ans - I see my self as knowledgeable or professional having a depth knowledge of company and I will gain knowledge of company and I want see my self in higher position.
Q. 7 what is customer service
Ans - simply Customer service is helping customer solve problem teaching them, how to use product and Answering questions The definition is in the name of concept Customer service is about serving the needs of customers
Q. 8 why do you want to join indigo airline
Ans - it's my passion for aviation and customer service, highlighting I desire to contribute to a leading ground handling company that prioritize operational efficiency and safety and the company Good as strong reputation opportunities for professional growth in the dynamic avation sector and its commitment to tranning and excellence.
Q.9 why do want to ground staff job
Ans - I want to ground staff job because this career offers opportunities for skill development in communication and problem solving, a chance for career advancement within the airline industry, and potential benefits like travel perks and job stability and I am interested in the airline industry and want to be a part of the airport environment.
Q. 10 why do you want to work for indigo airline
Ans - indigo is one of India's most trusted and fastest growing airlines, I admire it's punctuality service and team work culture. I want to be part of this professional environment and grow my career in avation with Indigo.
Q.11 what is avation
Ans - Certainly avation refer to the world air travel and everything related to flying, avation connect people place and culture making the world more accessible but , Avation is not just about planes it includes airport management, flight operations and technological advancement. Indigo work so hard to ensure a smooth and safe travel experience for every passenger.
Q. 12 why do you want to work as ground staff
Ans - I want to work as ground staff because I enjoy helping people and ensuring their travel experience is smooth and pleasant. I admire the professionalism and coordination involved in airport operation and would like to be part of that system .
Q. 13 what are the responsibilities of ground staff
Ans - Ground staff handle a variety of task , including checking in passenger assisting with baggage, providing information, ensuring security procedures are followed, boarding assistance and sometimes coordinating with the cabin crew and other departments to ensure on time departure.
Q. 14 what would you do if a passenger is upset about a delayed flight
Ans - i would calmly apologize for the inconvenience and explain the reason for the delay if available. I would offer any alternative or compensation as per policy and assis them with rebooking or lounge access if applicable, while maintaining a polite and helpful attitude.